Legal
Cookie Policy
This policy lists every cookie and local-storage key Zerqano sets, explains exactly why each one exists, how long it persists, and how you can control or delete it.
Essential cookies
Always active
Analytics
Consent-gated
Third-party ads
None — zero
Review cycle
Annual minimum
3. Essential & functional cookies
These cannot be disabled
Essential and security cookies are strictly necessary for the Service to function. Under PECR Regulation 6(4) and the EU ePrivacy Directive, these do not require consent — they are activated solely in response to your explicit request for a service. Zerqano does not use essential cookies for any purpose other than delivering the requested Service.
Authentication cookies (sb-access-token, sb-refresh-token) are issued by our Supabase back-end when you sign in. They are marked HttpOnly, Secure, and SameSite=Lax — these attributes prevent CSRF attacks and ensure credentials are never exposed to JavaScript running on the page. Clearing them signs you out immediately.
Functional localStorage keys (zerqano-public-theme, zerqano-public-font) record your display preferences on public pages. This data is entirely local — it is never sent in HTTP requests and never reaches our servers. Clearing it resets the page to its default theme and font.
4. Analytics & performance cookies
We use PostHog (self-hosted, first-party analytics) to understand how visitors navigate the platform and which features are used most. PostHog is configured with the following privacy settings:
- No DOM scraping. We do not capture text from form fields, inputs, or content areas.
- No session replay. Mouse movements, scrolling behaviour, and keystrokes are never recorded.
- IP anonymisation. IP addresses are truncated to /24 precision and deleted after 90 days.
- Consent-gated initialisation. PostHog only loads after you have explicitly accepted analytics cookies via our banner.
- First-party only. Analytics data is stored on our own infrastructure — never shared with advertising networks.
We do not use Google Analytics, Facebook Pixel, or any other cross-site analytics or behavioural tracking service on zerqano.com.
5. Do Not Track & Global Privacy Control
We honour the browser-level Do Not Track (DNT) signal. When your browser sends a DNT: 1 header, our analytics provider (PostHog) is not initialised regardless of any prior consent — effectively treating DNT as a withdrawal of optional analytics consent for that session.
We also support the Global Privacy Control (GPC) signal (see globalprivacycontrol.org), treating a GPC:1 header as an opt-out of analytics tracking and any data sharing, consistent with CCPA/CPRA requirements for California residents.
6. Managing cookies
Cookie consent banner
Re-open the consent panel by clearing site data in your browser (Settings → Clear browsing data → Cookies). Your next visit will prompt a fresh choice.
Browser cookie settings
Block, delete, or restrict cookies via your browser settings. Note: blocking essential cookies will prevent you from signing in.
Clear localStorage
Open DevTools → Application → Local Storage → zerqano.com, then delete the preference keys. Theme and font will reset to default.
PostHog opt-out
Reject analytics cookies via the banner, or email privacy@zerqano.com to request deletion of analytics data linked to your account.
Browser-specific instructions:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
- Brave: Settings → Privacy and security → Cookies and other site data
7. Policy changes
We will update this Cookie Policy if we add new cookies, change our analytics provider, or if applicable law requires. For material changes — such as adding a new analytics vendor or changing consent mechanisms — we will announce the update via the cookie consent banner on your next visit and, where appropriate, by email to registered users. The “Last updated” date at the top of this page always reflects the most recent revision.
8. Contact
For questions about this Cookie Policy, to withdraw consent, or to request deletion of analytics data associated with your account:
Email: privacy@zerqano.com
Subject line: “Cookie Policy Enquiry” or “Analytics Opt-Out Request”
Response time: Within 5 business days.
Document information
Document: Zerqano Cookie Policy
Version: 1.1.0
Effective: 2026-05-25
Applicable law: UK PECR · EU ePrivacy
Language: English (governing)
Privacy contacts
Privacy & cookies: privacy@zerqano.com
General legal: legal@zerqano.com
Security reports: security@zerqano.com
Related documents
This Cookie Policy was last reviewed on 2026-05-25. Zerqano reviews cookie use at least annually and upon adding new analytics technologies or changing consent mechanisms. Historic versions are available on request from privacy@zerqano.com. Where a conflict exists between this English-language version and any translation, this English version prevails.