Contact
Write to the people who build it.
Pick the address for your question, or use the form below to draft the email.
- Company
- Zerqano LLC
- Based in
- Chicago, Illinois
- General
- hello@zerqano.com
Choose an address
Four inboxes, one for each kind of question.
Product and sales
Questions about Zerqano, plans, a design partnership, partnerships or press.
hello@zerqano.comSecurity
Report a vulnerability or ask a security review question. The security page lists the current controls.
security@zerqano.comPrivacy
Questions about personal data, cookies, or a request about your own information.
privacy@zerqano.comLegal
Questions about the terms of service or a contract with Zerqano LLC.
legal@zerqano.com
Draft a message
The form writes the email. You send it.
- Fill in your name, email, topic and message.
- Press Open email draft. Your email app opens with the message addressed to hello@zerqano.com.
- Send it from there. Nothing leaves this site, and no copy is kept.
- There is no automatic reply. Any answer comes from a person on the team.
Contact questions.
Does this form send my message?
No. It writes the email for you and opens it in your own email app, addressed to hello@zerqano.com. Nothing is sent until you press send there, and the site keeps no copy.
What if no email app opens?
The page shows your full message after you press the button. Copy it and send it to hello@zerqano.com from any email account.
What happens after I send it?
Your email arrives in the team inbox. There is no automatic reply, so the first answer you get comes from a person.
How fast will you reply?
We do not promise a response time on this page. A security report sent to security@zerqano.com is the one to use when something is urgent.
Should I use this form or request a demo?
Request a demo if you want a walkthrough of the product: that form saves your request for the team and confirms it on screen. Use this page for anything else.
How do I report a security issue?
Email security@zerqano.com with what you found and how to reproduce it. The security page describes the controls in place today.
I already use Zerqano. Where do I get help?
Sign in and open Help. It has the product documentation, step-by-step runbooks for new users, and a form to create a support ticket.
Can I see the product before writing to anyone?
Yes. Open the sample plan for a fictional store, X-ray your own export without an account, or start free with no card.